Contact and Support
Do you need help or have any questions? We are here to assist you. Below you will find contact information and how you can reach our support team.
- Email: hello@lawwwing.com
- Support Phone: +34 930 342 780
- Whatsapp: open chat
- Live Chat: Available at https://lawwwing.com during service hours.
Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM CET.
Need help with Google Consent Mode?​
What support services does Lawwwing offer related to Google Consent Mode?​
We ensure the correct implementation of the latest versions of Google Consent Mode in combination with IAB, Google Tag Manager, and banner installations on our clients' websites. Additionally, we provide ongoing support for troubleshooting, ensuring the optimal functionality of Google Consent Mode.
How can I contact the support team if I have questions about Google Consent Mode?​
If you encounter any issues with the Google Consent Mode configuration or if signals are missing in your Google tags, you should contact our Customer Support team. Send us an email at hello@lawwwing.com.
Google customers can contact our dedicated support channel at google-support@lawwwing.com.
What are the response times for support requests?​
You can expect the following initial response times for your support request:
| Plan | First Response Time |
|---|---|
| STARTER | Up to 4 business days |
| GROWTH | Up to 4 business days |
| PROFESSIONAL | 1 business day (8 hours) |
| COMFORT | Immediate (less than 1 hour) |
Dedicated Support for Google Customers​
Lawwwing offers a dedicated support channel for Google customers.
- Dedicated Support Email: google-support@lawwwing.com
- Support Scope: technical issues, queries about Google Consent Mode, tag configuration, integration with Google Tag Manager, problem resolution, and escalations related to services provided by Lawwwing.
- Availability: Monday to Friday, 9:00 AM to 6:00 PM CET.
Google customers can contact our dedicated support team directly by sending an email to google-support@lawwwing.com. Requests will be reviewed and managed by the corresponding team until resolution.