🛡️ Trust Portal
Lawwwing's trust portal is a centralized page where your visitors can access all legal information on your website: privacy policies, terms and conditions, cookie policy, and any other relevant legal documents.
Regulations such as GDPR require that legal information be accessible and up-to-date. The trust portal helps you comply with these obligations easily and automatically.
What is the trust portal?
The trust portal is a dedicated page that integrates into your website and acts as a centralized access point to all your legal documentation. Instead of your users having to search for scattered links across your site, they can find everything they need in one place.
Portal sections
The portal is organized in sections. Which ones are shown depends on your plan and the modules you have enabled:
| Section | What your users find | Availability |
|---|---|---|
| Legal documents | Privacy policy, cookie policy, terms and conditions and any other legal document of your website. | All plans |
| Privacy rights | A form to exercise their rights of access, rectification, erasure, objection, etc. | All plans |
| Withdrawal | A form to withdraw from an online contract or purchase. Hidden if you manage withdrawals with an external provider. | Growth plan or higher |
| Consumer complaints | The official channel to file a consumer complaint based on their location. | Growth plan or higher |
| AI images | The list of images on your website generated or modified with AI. | With AI Sentinel |
How does it work?
The trust portal integrates automatically into your website in three ways:
- As a standalone page - Your visitors can access directly via a dedicated URL with all your legal information.
- From the cookie banner - The banner includes a direct link to the portal, facilitating access from any page.
- From legal documents - Legal texts link to each other through the portal, creating coherent navigation.
You don't need to create links manually. Lawwwing automatically connects the banner, documents, and portal.
Benefits
| Benefit | Description |
|---|---|
| Centralization | All legal information accessible from a single point. Your users don't have to search your site. |
| Automatic Updates | When you modify a legal document in Lawwwing, the portal updates automatically. No manual intervention. |
| Customization | Adapt the portal colors and logo to match your website's design. |
| Regulatory Compliance | Facilitates compliance with GDPR, LSSI, and other regulations by ensuring legal information is visible and accessible. |
| User Trust | A clear and organized legal portal conveys professionalism and builds trust with your visitors. |
Management from the control panel
Once you activate a Lawwwing subscription, the trust portal is automatically enabled on your website. In Control panel → Trust Portal you will find these tabs:
| Tab | What it's for |
|---|---|
| Configuration | Customize the portal design and check how it looks in the preview. |
| Rights requests | View and manage the rights requests sent by your users. |
| Withdrawal requests | View and manage the withdrawal requests. |
| Consumer complaints | Learn how the consumer complaints section works and how your customers will see it. |
In the request tabs you can use Manage recipients to choose the email addresses notified whenever a new request arrives.
Customize the design
From the Configuration tab you can adapt the portal to your brand:
- Choose the theme and text colors (primary and secondary).
- Upload your logo.
- Check the result in the preview, on desktop and mobile. Changes are shown instantly.
- Save changes to publish them to your portal.
Design customization is available from the Professional plan.
If you need help with configuration or have any questions, you can contact us.